Break-fix services

Break-fix services can be ideal for repairing OEM IT failures. It’s a flexible solution that gets you the IT support that you need quickly, without having to pay a retainer or monthly fee. There are plenty of options to choose from, with freelance support workers and engineers available to meet your business’s needs.

Using break-fix services, you can still get the IT support that you need on demand. Break-fix support professionals are able to answer your requests quickly and have things repaired or upgraded as soon as possible. You can usually choose from different time frames to get the services that you need in a time that suits you.

More Info: break fix model

site survey process consists

The site survey process consists of engineers who will complete questionnaires that help gather all the data required. This typically relates to the network closet, existing cabling, existing power, HVAC conditions and any space that’s available in the network racks for new hardware.

After carrying out this comprehensive onsite survey, customers get first-hand information about all the per-deployment work that needs to happen before new hardware is deployed. This is all based on the data gathered by engineers.

More Info: site survey checklist